To find inspiration, information, compare and book, the smartphone has become the new travel companion for tourists. Thanks to the smartphone, we can access all the information useful for the purchasing and visiting journey while traveling, wherever we are and at any time, and the tourism sector is no exception to this trend. At the same time, improving the reception and experience of visitors is a real lever of attractiveness. To this end, we at The Keepers are developing an innovative digital solution via a French innovation to improve the tourist experience by allowing them to stay connected. We have developed a phone charging station service for visitors to tourist sites: the Keeper Flash.
To improve the visitor experience and appeal, we developed our Keeper Flash phone charging station based on our clients' specifications and to best meet their needs and address issues related to comfort and security. Through field observation, we identified a gap in existing charging locker solutions. Therefore, to meet all smartphone charging needs, we designed our station with two components:
Flash&Go - Secure charging lockers: Visitors' phones are safely stored while charging.
Flash&Use - External charging cables: Visitors can use their phones while charging.
This hybrid solution improves service for all users in a secure manner, both for those who do not have their cable with them and for those who wish to keep their phone while charging.
All-inclusive quality of service: real-time monitoring, integrated 24/7 telephone support, replacement of worn and obsolete cables. The service is autonomous and always functional; your teams have absolutely nothing to do and are not called upon.
Maximum security: to ensure the safety of phones inside the charging lockers:
Hybrid use: possibility of leaving your phone in the secure charging lockers (Flash & Go), but also of charging via external charging cables (Flash & Use) for those who wish to continue using their phone while charging (50%).
Data collection: detailed monthly reports to allow you to measure the appropriate sizing of the service; [survey module] (successes) directly integrated into the interface to interact with users and collect their opinions.
Our solution complements existing outlets because:
Thanks to the integrated charging cables, visitors don't need to carry their own charging cable: everyone can therefore use the service.
Our phone charging station helps relieve congestion in areas with high-demand outlets: users don't need to stay next to their phone.
You get a direct return on investment: travelers use the charging time to go to the store or restaurant.
The service is easy to identify and creates an innovative image of the site.
The [survey module] (successes) allows for real-time interaction with users to improve their reception and experience.
Our phone charging station was developed based on customer feedback to meet specific specifications with specific innovations:
The ability to charge your phone using external charging cables (Flash & Use) for tourists who want to continue using their phone while charging (affects half of users).
Free 24/7 telephone support directly on the machine to offer a completely autonomous service. Your teams are therefore not involved.
A question is asked at the end of use, allowing you to conduct surveys, the results of which are reported to you monthly. Responses are collected while the device is still charging (fresh) and by a machine (neutral), so the user is better able to give their opinion.
Plus, work with an innovative French company and benefit from The Keepers' multi-service effect on our other innovations for tourist sites, such as the [hydroalcoholic gel terminal] (datastation), the [physical ticketing] (ticketstation), or the [motorcycle helmet locker] (jet), to enhance their experience and increase the attractiveness of the site!
*The 3-in-1 version with portable batteries is also available: the [Keeper Flash 360] (flash).
[email protected]
+33 1 84 19 37 90
